Customer stories

Brands winning the AI customer journey.

Real teams, real numbers, real recommendations. Here's what happens when you take AI search seriously — before your competitors do.

180+
brands tracked
12M
prompts analyzed
6
AI engines covered
94%
would recommend
Northwave Apparel workspace Featured
DTC fashion
Northwave Apparel

From invisible to top-3 recommendation in ChatGPT.

Northwave moved from 4% brand-mention rate to 61% across 280 buyer prompts in 90 days — and saw a 2.4× lift in branded organic clicks as a side effect.

61%
AI mention rate (from 4%)
2.4×
Branded organic lift
90d
Time to top-3

More stories

Across categories, teams ship faster with webem.io.

Atlas SaaS preview
B2B software

Atlas SaaS

+340% share-of-voice

Replaced quarterly SEO audits with weekly GEO tracking. Now mentioned in 7 of 10 'best procurement tool' prompts.

Lumen Health preview
Health & wellness

Lumen Health

5× citation density

Built a citation strategy across medical review sites. Perplexity now cites Lumen in 73% of relevant queries.

Voyage & Co. preview
Travel

Voyage & Co.

#1 in Gemini

Won the 'best boutique tours in Europe' recommendation across Gemini and Copilot through structured content.

Mercantile preview
E-commerce

Mercantile

+38% AI-assisted revenue

Tracked AI-driven conversions for the first time. Reallocated 22% of paid budget into GEO content.

Helix University preview
Education

Helix University

82% prompt coverage

Mapped 400 applicant prompts. Now the named choice in ChatGPT for 'best EU master's in data science'.

Crestline Capital preview
Financial services

Crestline Capital

4× expert citations

Got partners quoted in industry roundups. AI assistants now name Crestline analysts directly.

Industries

Used by teams in every category buyers ask AI about.

Wherever your customers turn to an AI assistant before they buy, webem.io gives you the visibility to compete.

SaaSDTCE-commerceHealthcareTravelFinanceEducationHospitality

"We rebuilt our entire content engine around what webem.io surfaced. Within a quarter we went from 'an option' to 'the answer' in our category."

Maya Holzer
Maya Holzer
Head of Growth, Northwave Apparel

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